Business Architecture of Hospitals - Part 13 - The Mock-Up

When you have walked around the hospital and have made an inventory of all the main organizational elements it is time to build the organizational mock-up.
The mock-up is like the mock-up the architect has constructed when designing the hospital. But this mock-up is visualized differently. In my book the business architecture of hospitals (in the original title: "de bedrijfsarchitectuur van het ziekenhuis") I have visualized this by a fish (1). The fish is made-up of three main elements: the head, the body and his tail. These parts are further divided into more specific components. Most important is that the fish is a fish when you sketch it. So basically the head, the body and the tail needs to fit together.
This is one of the unique elements of business architecture. There are so many parts, resources, products, people, management methods and many many more components that constitute the whole hospital organization.
Then all these different parts are managed by specific and focused managers. They have the task and responsibility to manage a domain of the whole organization. The main challenge for the overall management is to make sure that:
The whole is more than the sum of the individual parts of the organization.
This is -- especially for complex organizations like hospitals are -- the challenge for management.
A business architecture of the hospital can help to make sure that the parts managed by specialist not only fit in the whole but make sure that the value added is in-line (aligned) with the whole organization.
Making an organization mock-up is the best thing a management team can do if they want to be sure that all efforts are aligned.
H.J.B.
(1) - http://www.astorwhite.com/astor_online/profile_hospital.php
© Hans Bool
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